Success Stories

CPESN® Indiana luminary Ryan Engleking, owner of Engleking Rx in Mitchell, Indiana, describes two payer programs his network has implemented with a Medicaid Managed Care plan. CPESN pharmacies provide smoking cessation patient counseling and Diabetes Self Management Education (DSME) services.

CPESN® Ohio luminary Jeff Neidig, owner of Medi-Wise Pharmacy in Newcomerstown, Ohio, shares information on the CPESN® USA Partnership with the CDC Office on Smoking and Health and the Tips from Former Smokers® campaign.

CPESN® Texas pharmacist, Sirisha Kandi, owner of Fiesta MLK Pharmacy in Dallas, describes a clinical trial recruitment "win-win" for patients and her pharmacy through RxE2 program (2:33).

CPESN® Texas luminary Ben McNabb, owner of Love Oak Pharmacy, describes his network's success implementing a Medicare Managed Care pilot program. Twelve pharmacies statewide provide medication adherence and enhanced services focusing on diabetes, asthma, and depression.

Arkansas CPESN® pharmacist Duane Jones from Harps Pharmacy describes his pharmacies' success utilizing the CPESN exclusive EngageDr. program and contracting with local physician groups.

CPESN® Michigan pharmacist Arun Tandon from Advanced Health Pharmacy describes his network's success working with Genemarkers to offer Pharmacogenetic (PGx) Testing.

CPESN® Connecticut luminary Ed Schreiner, owner of Stoll's Pharmacy in Waterbury, Connecticut describes his network's success working with RxE2 and recruiting patients for clinical trials (4:48).

Paula Boettler with Mitchell's Drug Stores in Neosho, Missouri and member of CPESN® Missouri describes how her fellowship helped her pharmacy energize their technicians and revamp their Med Sync program.

RxE2 CEO Gerald Finken shares his perspective on community-based pharmacies being ideal for recruiting and managing medications for patients on clinical trials, while adding a revenue stream for their pharmacy practices (5:15).

CPESN® New York City lead luminary and pharmacy owner Roger Paganelli shares the impact of CPESN-USA's participation in the CDC Federal Retail Pharmacy Partner Program. From February 2021 to June 7, 2022, CPESN pharmacies administered 5,585,754 vaccines, driving new traffic and opportunties.

CPESN® Ohio pharmacist Matt Mitchell describes his pharmacies' participation in CPESN® USA's first nationwide payer program. The national plan's goal was to increase medication adherence in maintenance behavioral health patients, and those taking medications to control hypertension, diabetes, or cholesterol. CPESN pharmacies achieved the highest performance bonus out of 3 possibilities during 2020 and 2021 programs, and improved STAR ratings.

CPESN® Hawaii luminary Dana Wong-Otis shares her experiences participating in the NCPA Innovation Center/CPESN Community Pharmacy Fellowship program (5:00).

CPESN® California luminary Sanjay Patel shares his network's success in working with the CDC Office of Smoking and Health to raise patient and community awareness about the health impact of smoking through the Tips from Former Smokers® Program (2:30).

Pennsylvania Pharmacists Care Network Executive Director Stephanie McGrath shares her network's success providing Comprehensive Medication Reviews for patients qualifying under Medicaid and Medicare, or dual eligible patients.

CPESN® Iowa Managing Network Facilitator Lindsey Ludwig shares her network's success participating in a state-wide medication disposal program in collaboration with DisposeRx. The program targets patients at risk for misuse or accidental overdose of opioids or other controlled substances.
(2:33).

CPESN® South Carolina luminary Deborah Bowers shares her network's success contracting with a large health insurer to provide medication reconciliation for patients following hospital discharge (4:15).

CPESN® Hawaii luminary Dayna Wong-Otis shares her network's success collaborating with the The Daniel K. Inouye College of Pharmacy at the University of Hawai'i Hilo to implement an opioid intervention program, including education, Naloxone, and medication disposal kits.

CPESN® Florida network facilitator Laura Rhodes shares her network's success contracting with a large commercial health plan to provide enhanced MTM services to patients taking medications for diabetes and hypertension (2:53).

CPESN® Indiana luminary JD Faulkner shares his network's success with a Pharmacy Benefit Managment company to deliver enhanced services to covered lives through the PBM's employer clients (2:27).

CPESN® Hawaii pharmacist Courtney Elam shares her network's success working in partnership with the Hawaii Department of Health and the National Kidney Foundation to provide COVID-19 Testing (1:40).

CPESN® North Carolina pharmacist Tori Grooms shares her network's success with a large MCO through conducting patient outreach to complete Medication Therapy Managament reviews for health plan identified Medicare patients.

CPESN® USA and Arkansas CPESN® board member Duane Jones shares his network's success providing patient identification and patient recruitment into clinical trials with RxE2 (5:00).

CPESN® New York Vice President Chris Daly shares his network's success being awarded a CDC 815 grant through the New York Department of Health to provide DSME services. All three CPESN NY networks are involved – Upstate NY, NYC, and Western New York, with 30 to 50 pharmacies participating at any time.
10 pharmacies are now accredited to hold their own diabetes classes and refer patients into those classes.

CPESN® West Virginia luminary Gretchen Garofoli describes that network's participation in Nalox(ONE) with grant funding through the West Virginia Drug Intervention Institute. Eight CPESN West Virginia pharmacies have opted into the program to counsel patients, provide disposal kits, and prescribe and dispense Naloxone based on risk screening. Pharmacies are reimbursed on a per patient encounter, and for follow-up patient calls made by pharmacy technicians

CPESN Hawaii® luminary Keri Oyadomari describes how pharmacies in that network provided In-home COVID-19 vaccines to more than ,000 small care homes, group homes, foster homes with 1 to 8 patients. The service was funded through a grant from the state department of health.

A multi-state agreement with Holston Medical Group gives CPESN pharmacists new patient insights with access to patient Electronic Medical Records (EMRs) and direct communication with physicians on services they provide to referred patients. CPESN Northeast Tennessee initiated the relationship with HMG which has a presence in TN, VA, NC, SC. Its Emergent ACO also has presence in NE and parts of CA. The program was first rolled out to CPESN pharmacies in NE Tennessee and SW Virginia.

Medication Therapy Management (MTM) services are provided by CPESN Minnesota pharmacies to both Medical Assistance (Medicaid) and MinneaCare patients taking at least one prescription medication to manage a chronic condition. Reviews are conducted face-to-face or via telehealth.

Dayna Wong-Otis describes a brief medication review program for the 65+ population funded by Hawaii Medical Services Association (HMSA). Pharmacists look for age-inappropriate medications, duplications, interactions, and findings reported to patient’s primary care physician with recommendations.

Dana Sadowski describes how a Colorado Department of Health grant has provided funding for CPESN Colorado pharmaies to become accredited and begin offering clinical services including Diabetes Self-Management Education (DSME) and blood pressure monitoring.

CPESN® Missouri and USA luminary Tripp Logan describes how he connected the dots on backyard relationships to build a grant-winning partnership in this video highlighting patience and persistence in making the community pharmacy case for quality health service delivery, improved patient care, and overall lower costs.